Zhiyun USA

Hey BasiliskFilm, We're not 100% sure on the status of an authorized EU distributor as of yet, but we'd be happy to keep you informed if we learn otherwise. We're also considering opening up shipment to certain EU countries from the USA, the only problem with that is customs/VAT charges that customers may need to incur, which is unfortunate.

Hi there everyone, Just wanted to chime in and give a big thank you for all of the support! Zhiyun has done a fantastic job with the Crane and we think the product really speaks for itself. We essentially sold out of almost all of our stock within a few days when the Crane initially launched. As one of the main distributors of Zhiyun products in the USA, we wanted to let you know that we're offering a 5% discount off orders when ordering direct through our website, www.zhiyun.us. Feel free to use the code "EOSFORUMS" at checkout to apply the discount, this should help some of you save around $30.00+ dollars on the Crane if you've been holding out on purchasing it. As one of Zhiyun's main USA distributors, we offer an exclusive 1-year domestic warranty on all products purchased directly from us or one of our authorized dealer stores, meaning if something goes wrong, you don't need to ship it back to Zhiyun-Tech in China and wait weeks for replacement. We hope that this warranty along with USA-based support really helps Zhiyun shine in the months to come, and we'd be happy to get your feedback and suggestions so we can continue help improve Zhiyun's products for consumers in the US. @RNvideo, feel free to contact us directly on our website so we can try to help you out with this problem if it hasn't been resolved. We're not sure if you ordered directly through us or not, but we'd be happy to do what we can to get that Crane working if it's still in your possession! If all else fails, we'll make it a priority to see that you can get a replacement from Zhiyun as soon as possible.