Sorry, I won't be able to say anything about Canada or other markets as I worked only at London.
You guys may be right about their decision for Canadian market and may already decided not to continue. That could be the reason the staff didn't know anything about NX.
Samsung even never launched Galaxy Beam smartphone in the UK officially. This phone was sold and marketed in different countries.
It is mostly the son of the chairman destroyed everything after the chairman was in hospital. He made a lot of changes and made us redundant. ?
But, still would buy an NX2 if they ever release it or bring back the NX line.