I've been having multiple freezes. Your situation happened to me once, but I don't shoot that much video. I also experienced a freeze in still mode where the info was visible (as if the lens cap was on is a good description). I just sent mine in to Canon. I also encourage anyone experiencing this even once to report it to Canon. Sometimes it was happening every day and multiple times per day and then wouldn't happen for a few days. So hard to figure out a pattern.