sandro Posted March 17, 2016 Share Posted March 17, 2016 I was testing out high iso raw stills in the dark and I noticed that I always get two different blue lines at high ISO at the bottom of the image always in the same position. The same lines I get when recording video from iso 3200 that I've been reporting and that some people don't see. Also my 18-200 is doing weird things since it misses focus for stationary objects too much (back or front focusing) and when used continuously it causes "freezes" in the EVF while I zoom in and out... sometimes it completely stops working and the camera won't shoot at all. So I'm sending both to warranty...my question is we all got that lenses are replaced all together since they don't repair them...what will happen with camera body though? Will it replaced as well even if they're discontinued or they will try to fix it or give me a refurbished one? Anyway does anyone have the problems I described with both the camera and lens? Quote Link to comment Share on other sites More sharing options...
Ded Posted March 17, 2016 Share Posted March 17, 2016 There is this post where something similar is described: Quote Link to comment Share on other sites More sharing options...
sandro Posted March 17, 2016 Author Share Posted March 17, 2016 I will check this out when on the computer and I will post my samples Quote Link to comment Share on other sites More sharing options...
nougat Posted March 17, 2016 Share Posted March 17, 2016 I had a similar problem with blue splotches showing up at high ISOs and I had to send the camera in to Samsung. They replaced the sensor and a few other parts under the warranty and it's be perfect since. sandro 1 Quote Link to comment Share on other sites More sharing options...
sandro Posted July 30, 2016 Author Share Posted July 30, 2016 So about the issue I now have time to sent it to warranty. Do you confirm this sensor is defective? I bumped the blue level to make it more relevant. It's always at the bottom left. In homogeneous dark scenes you can you clearly see they are too lines. Quote Link to comment Share on other sites More sharing options...
sandro Posted July 31, 2016 Author Share Posted July 31, 2016 In this picture it's pretty clear. This is ISO 6400. Quote Link to comment Share on other sites More sharing options...
sandro Posted April 23, 2017 Author Share Posted April 23, 2017 I brought the camera to warranty, I wonder if they'll able to replace the sensor all considering... Quote Link to comment Share on other sites More sharing options...
Kisaha Posted April 23, 2017 Share Posted April 23, 2017 Where did you send it exactly? Good luck, and keep us informed! Quote Link to comment Share on other sites More sharing options...
sandro Posted June 1, 2017 Author Share Posted June 1, 2017 Well guys no good news, kinda. The service center just called me and said they can't repair the sensor cause they don't know if they'll ever get the part or a new NX1 to give me as a replacement. So they offered me a full refund. Problem is if I accept it I'm out of options since I can't get a new one (not being sold anymore) and I can't find a valid substitute for the same money. Basically either i keep the defective product or I lose it. What would you do? They screwed me! Quote Link to comment Share on other sites More sharing options...
Christof Haberle Posted June 1, 2017 Share Posted June 1, 2017 Look if you can find one second hand, and if yes get the refund? Quote Link to comment Share on other sites More sharing options...
MountneerMan Posted June 1, 2017 Share Posted June 1, 2017 I dont know what other samsung gear you have currently but I would maybe try and push back to get a refund for your other lenses as they are now useless to you than consider this as your chance to get out of the system at a really good price. Disclaimer to all the fan boys. I plan on keeping my NX1 until it dies then putting it up on the shelf as an important camera history relic. I think the NX1 will be a great part of camera history with a great story that I witnessed first hand. Kisaha, noplz and Marco Tecno 3 Quote Link to comment Share on other sites More sharing options...
Administrators Andrew Reid Posted June 1, 2017 Administrators Share Posted June 1, 2017 2 hours ago, sandro said: Well guys no good news, kinda. The service center just called me and said they can't repair the sensor cause they don't know if they'll ever get the part or a new NX1 to give me as a replacement. So they offered me a full refund. Problem is if I accept it I'm out of options since I can't get a new one (not being sold anymore) and I can't find a valid substitute for the same money. Basically either i keep the defective product or I lose it. What would you do? They screwed me! If you're getting a full refund seems like a good offer from them Surely this allows you to buy an NX1 from eBay. They're still around. Quote Link to comment Share on other sites More sharing options...
Marco Tecno Posted June 1, 2017 Share Posted June 1, 2017 Sandro, that's a very good offer from them. Actually...really good. I'd take the offer immediately and start looking for a NX1 in mint or near mint condition on ebay. There are plenty. Quote Link to comment Share on other sites More sharing options...
sandro Posted June 1, 2017 Author Share Posted June 1, 2017 Well the options are two: - get the refund and buy a used one, like getting a half refund for the trouble - get the refund and switch model, but to what? The only one that comes close (in terms of price of course) is the sony a6300 but i will lose the ergonmics, problem with overheating (still happening?) and weird colours. In return I get an exceptional low light performance which I hated about the nx1... I wouod finally be able to shoot above 1600 and beyond without worrying about getting a point and shoot look And also of course a system still alive! Very confused... Quote Link to comment Share on other sites More sharing options...
Kisaha Posted June 1, 2017 Share Posted June 1, 2017 a6300 is a no go if you are a NX1 user. Everything (except ISO as you mentioned) will be much worst. Maybe you can try Fuji, or GH5. Panasonic seems like the best bet right now, especially with the 12-60mm kit. How much is the refund, and where did you send it? Did you have the warranty and receipt? Quote Link to comment Share on other sites More sharing options...
sandro Posted June 1, 2017 Author Share Posted June 1, 2017 3 minutes ago, Kisaha said: a6300 is a no go if you are a NX1 user. Everything (except ISO as you mentioned) will be much worst. Maybe you can try Fuji, or GH5. Panasonic seems like the best bet right now, especially with the 12-60mm kit. How much is the refund, and where did you send it? Did you have the warranty and receipt? GH5 could be an option but If there's no advantage in low light there's no reason for me to add money for the switch and "downgrade" to m4/3. Fujitsu is interesting, what model and kind of money are we talking about? Weak points? The refund is €1350 (body only) and it's in Milan right now. Quote Link to comment Share on other sites More sharing options...
Bizz Posted June 1, 2017 Share Posted June 1, 2017 44 minutes ago, sandro said: GH5 could be an option but If there's no advantage in low light there's no reason for me to add money for the switch and "downgrade" to m4/3. Fujitsu is interesting, what model and kind of money are we talking about? Weak points? The refund is €1350 (body only) and it's in Milan right now. Hey Sandro. Check the Panasonic G80 and see if it suits you. I have one and i love it. Andrew reviewed it. Btw...take the refund!! Quote Link to comment Share on other sites More sharing options...
tugela Posted June 1, 2017 Share Posted June 1, 2017 1 hour ago, sandro said: Well the options are two: - get the refund and buy a used one, like getting a half refund for the trouble - get the refund and switch model, but to what? The only one that comes close (in terms of price of course) is the sony a6300 but i will lose the ergonmics, problem with overheating (still happening?) and weird colours. In return I get an exceptional low light performance which I hated about the nx1... I wouod finally be able to shoot above 1600 and beyond without worrying about getting a point and shoot look And also of course a system still alive! Very confused... It is unfortunate, but if the size is right for you, there is no other camera that comes close in terms of the overall ergonomics, build quality and image quality package. The only other cameras that I have handled that feel as comfortable in the hand are the smaller consumer DSLRs, such as the Rebels, but those tend to made of plastic and usually have unfortunate IQ/performance relatively speaking. It is a real shame that Samsung got out of the market, the NX1 hit most of the buttons for me, and you can just imagine what an NX2 would have been like if they had polished the line up even further. Quote Link to comment Share on other sites More sharing options...
Kisaha Posted June 1, 2017 Share Posted June 1, 2017 57 minutes ago, sandro said: GH5 could be an option but If there's no advantage in low light there's no reason for me to add money for the switch and "downgrade" to m4/3. Fujitsu is interesting, what model and kind of money are we talking about? Weak points? The refund is €1350 (body only) and it's in Milan right now. What is your indented use? We have some recent threads comparing Fuji and NX1, X-T2 and X-T20 are your only Fuji options. It is difficult to find something similar to NX right now, ticking so many boxes. Don't underestimate the GH5, is a reliable workhorse, Panny cameras really work. Quote Link to comment Share on other sites More sharing options...
Nikkor Posted June 1, 2017 Share Posted June 1, 2017 Oh god get the refund and decide later. You can always buy a used one. Quote Link to comment Share on other sites More sharing options...
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