Administrators Andrew Reid Posted August 28, 2020 Administrators Share Posted August 28, 2020 EOSHD articles Canon must come clean, new firmware update findings and PR spin by DPReview / Jordan Drake / CameraLabs https://www.eoshd.com/news/canon-firmware-update-fails-to-meaningfully-change-eos-r5-timer-for-honour-canon-must-come-clean/ Recording 8K video for 50 minutes until battery dies https://www.eoshd.com/news/this-is-my-canon-eos-r5-recording-8k-video-50-minutes-straight-until-empty-battery-video-evidence/ Horshack battery pull / Magic screw workaround to reset timer https://www.eoshd.com/news/canon-eos-r5-so-called-overheat-timer-defeated-by-a-single-screw-in-battery-door/ Internal battery pull resets timer (Baidu user) https://www.eoshd.com/8k/removing-internal-battery-resets-eos-r5-overheat-timer-are-canons-pants-now-completely-down/ Overheating in my fridge after just 60 photos https://www.eoshd.com/news/canon-eos-r5-overheated-in-my-fridge-after-just-60-jpegs-4-c-ambient/ EOSHD testing finds fake artificial timers to lock out video mode, CDA-TEK API / Wifi Android app findings https://www.eoshd.com/news/eoshd-testing-finds-canon-eos-r5-overheating-to-be-fake-with-artificial-timers-deployed-to-lock-out-video-mode/ Teardown on Baidu, Chinese user modifies EOS R5 with thermal paste, infrared thermometer measurements, still bumps up against firmware timer https://www.eoshd.com/news/chinese-user-modifies-canon-eos-r5-to-improve-heat-management-but-finds-artificial-firmware-time-limit/ EOSHD testing finds EOS R5 overheats sitting idle in menus https://www.eoshd.com/news/i-bought-a-canon-eos-r5-and-it-overheated-in-the-wifi-menu-also-a-look-at-potential-solutions/ DPReview dubious overheating test - Real world limit is 2 minutes of 4K HQ on EOS R5 https://www.eoshd.com/news/the-real-world-4k-hq-overheating-limit-is-2-minutes-on-the-canon-eos-r5-say-dpreview/ Opinion on DPReview test results https://www.eoshd.com/news/opinion-on-dpreviews-canon-eos-r5-overheating-test-in-4k/ An early round-up of EOS R5 overheating field-tests (with benefit of what we know now, take with pinch of salt) https://www.eoshd.com/news/a-round-up-of-all-canon-eos-r5-r6-overheating-timings-and-field-tests/ Gerald Undone review and finding that it overheats after just 1 hour of photo shooting https://www.eoshd.com/news/canon-eos-r5-overheating-warning-occurs-after-0-minutes-following-1-hour-photo-shoot-of-30-photos-says-gerald-undone/ Canon promise firmware update for C-LOG 3 and C-RAW Lite https://www.eoshd.com/news/canon-eos-r5-to-get-firmware-update-for-canon-log-3-and-lower-bitrates-in-8k-raw/ Original stories / official Canon overheating times (firmware 1.0) https://www.eoshd.com/news/canon-eos-r5-has-serious-overheating-issues-in-both-4k-and-8k/ https://www.eoshd.com/news/the-canon-eos-r5-overheating-impact-on-different-types-of-filmmaking/ Industry talk Recall rumours https://www.eoshd.com/news/silence-of-the-recall-is-canon-turning-around-shipments-of-eos-r5/ Canon marketing EOS R5 as comfortable on pro video shoot with C300 Mark III https://www.eoshd.com/news/canon-said-eos-r5-shoots-comfortably-on-high-end-production-sets-ideal-partner-to-c300-mark-iii-why-overheating-is-not-on-purpose/ Will Canon recall the EOS R5? https://www.eoshd.com/news/will-canon-recall-the-eos-r5-i-asked-retailers-today-and-the-picture-is-grim/ Dire Canon financial results https://www.eoshd.com/opinion/severe-canon-financials-profits-drop-94-and-recalling-eos-r5-would-be-the-ethical-thing-to-do/ All previous forum topic threads Katrikura 1 Quote Link to comment Share on other sites More sharing options...
EduPortas Posted August 28, 2020 Share Posted August 28, 2020 After all the drama about the R5 I've surmised some things: The "R" line is more of a toy for video than anything else. Time and time again we've seen the company push users to dedicated (and expensive) video solutions. Beggining with Canon's 5DM2 we lived through different models with some kind of video crippling: lower resolution, noisy mic inputs, and a hard recording limit. Despite all this, people bought a Canon DSLR for reliabilty and lens selection. Lens selection was adressed quickly for RF users with good and expensive glass. However, they are losing their "trustworthyness". The R5 wil NEVER replace the tank-like 5D. Never, not 5 or 10 years from now. The damage is done. Was it Canon's true intention to replace the 5D with the R5 by way of an "umbrella effect"? I'm having doubts. No manager worth his salt would have released this fiasco product. Especially not a Japanese one working at Canon. Not one that damn well knows the brand represents (boring) reliabilty. Maybe the "R" line is more of a "moonshot product". Aim high. Fail fast. Ride the mirroless wave, but always differenciate between the photo and cinema lines. Juank and wuckfit99 2 Quote Link to comment Share on other sites More sharing options...
EduPortas Posted August 28, 2020 Share Posted August 28, 2020 As someone said in another thread, as of this moment the 1DXM3 is the company's flaghship photo camera for video, not some MILC feature-happy product. That's logical: 1DXM3 is worth $6,500! Mandalorian 1 Quote Link to comment Share on other sites More sharing options...
Administrators Andrew Reid Posted August 28, 2020 Author Administrators Share Posted August 28, 2020 It's just that Canon knew they couldn't get away with overheating bullshit on the 1D X M3 which is sold on the premise of cast iron reliability to news organisations, sports photographers, agencies and journalists. Katrikura, EduPortas, DanielDarsie and 1 other 3 1 Quote Link to comment Share on other sites More sharing options...
horshack Posted August 28, 2020 Share Posted August 28, 2020 I've just published a utility that allows for the automation of camera functions on newer Canon cameras like the R5/R6. It can be used to automate the thermal tests. Here's my thread on Dpreview with all the details: https://www.dpreview.com/forums/post/64307212 ntblowz, Nodnarb and Juank 3 Quote Link to comment Share on other sites More sharing options...
mechanicalEYE Posted August 29, 2020 Share Posted August 29, 2020 After testing v1.0 along with the new firmware, still says what we all know... Timer limited. Quote Link to comment Share on other sites More sharing options...
Hanriverprod Posted August 29, 2020 Share Posted August 29, 2020 Dan Watson "If you didn't think this was controlled by a timer, this is definitely controlled by a timer." I guess now that a big youtuber has said it outloud it's finally become real. Quote Link to comment Share on other sites More sharing options...
Coffe Posted August 29, 2020 Share Posted August 29, 2020 Suggestion to Canon: try a business model such as Tesla runs it: Sell product at a base price. If the buyer wants higher reach, he has to unlock it by paying for it. So for another 500 squid you get 10 minutes more recording time. Or 10 USD /Euro /Pounds for instant recovery. Avenger 2.0 1 Quote Link to comment Share on other sites More sharing options...
Avenger 2.0 Posted August 29, 2020 Share Posted August 29, 2020 22 hours ago, Andrew Reid said: It's just that Canon knew they couldn't get away with overheating bullshit on the 1D X M3 which is sold on the premise of cast iron reliability to news organisations, sports photographers, agencies and journalists. But why do this to the 5DIV successor? I know some wedding photographers that will not buy the R5 just because they heart it is unreliable and overheating. Since there is no upcoming 5DV, they will lose those customers to Sony or Nikon. Quote Link to comment Share on other sites More sharing options...
horshack Posted August 29, 2020 Share Posted August 29, 2020 13 hours ago, Hanriverprod said: Dan Watson "If you didn't think this was controlled by a timer, this is definitely controlled by a timer." I guess now that a big youtuber has said it outloud it's finally become real. Canon admitted to Gordon Laing the camera uses a timer in coordination with its temperature sensors https://www.youtube.com/watch?v=3bOeoYI6EYs#t=51s Hanriverprod 1 Quote Link to comment Share on other sites More sharing options...
Tim Sewell Posted September 1, 2020 Share Posted September 1, 2020 Pretty honest take: Emanuel 1 Quote Link to comment Share on other sites More sharing options...
blackmagic Posted September 2, 2020 Share Posted September 2, 2020 My respect for Andrew just went up a notch. Thanks for the work you are doing on the R5 issues. Quote Link to comment Share on other sites More sharing options...
danieleciraolo Posted September 3, 2020 Share Posted September 3, 2020 Today I shot all morning in a wine cellar .. with temperatures around 12 degrees ... surely they changed something since I always shot at 100 frame takes of 2/3 minutes and when I stopped it always gave me the maximum time (7 min and 30 sec). No time offer available. So I implemented the temperature control on the new firmware ... I modified mine that I withdrew yesterday from the cps in addition to replacing the circuit that controls the power supply that was gone Avenger 2.0 1 Quote Link to comment Share on other sites More sharing options...
Marcio Kabke Pinheiro Posted September 4, 2020 Share Posted September 4, 2020 Dunno if PetaPixel is banner here also, but they have an article for a infrared conversion company in New Jersey that tore down a R6 and found a real time chip controller that is attached to the internal battery (they credited EOSHD there). Not much new info, but an interesting investigation path. https://petapixel hyalinejim 1 Quote Link to comment Share on other sites More sharing options...
Administrators Andrew Reid Posted September 4, 2020 Author Administrators Share Posted September 4, 2020 2 hours ago, Márcio Kabke Pinheiro said: Dunno if PetaPixel is banner here also, but they have an article for a infrared conversion company in New Jersey that tore down a R6 and found a real time chip controller that is attached to the internal battery (they credited EOSHD there). Not much new info, but an interesting investigation path. Petapixel did not do the teardown. So please link to the source! It ain't hard!! One click more! https://kolarivision.com/eos-r5-and-r6-overheating-timer-chip/ It is very interesting. Magic Lantern want to probe the chip on a scope too. Quote Link to comment Share on other sites More sharing options...
Avenger 2.0 Posted September 4, 2020 Share Posted September 4, 2020 The RX8130 chip is a more advanced RTC clock and has timer function and user ram, so maybe canon uses this in some way for the overheating control. Quote Link to comment Share on other sites More sharing options...
visionrouge Posted September 5, 2020 Share Posted September 5, 2020 I found crazy that the RTC is a dedicated chip place in the middle of nothing and so easy to access. I have a simple question. The RTC holds the time and day and can be access by the I2C bus. Either to program the time and the alarm and countdown. But when a alarm is set up, Pin 6 is the IRQ line. Usually, the IRQ ask the processor to check what is happening by reading the I2C but and read the value in this chip. Either to go from nothing to waring (and reprogram a new 5mn timer) or cut off the recording if they were already at this stage. Is simply cutting the pin 6 signal enough for not triggering the IRQ signal and shoot forever? (and keep time of the day and date active?) This is the easy and simple way of programming a chip. They could also have periodic check and do not use /IRQ pin. But according to the bad design previous saw here, I'm strongly suggesting this is a last minute design and so IRQ is used for overheat timer. You need to have this pin a High level with a pull up resistor linked to pin 8 if it's not already the case (low level is IRQ Active) Quote Link to comment Share on other sites More sharing options...
mechanicalEYE Posted September 5, 2020 Share Posted September 5, 2020 R6 Timer Chip... SMH Quote Link to comment Share on other sites More sharing options...
horshack Posted September 5, 2020 Share Posted September 5, 2020 17 hours ago, Avenger 2.0 said: The RX8130 chip is a more advanced RTC clock and has timer function and user ram, so maybe canon uses this in some way for the overheating control. I doubt Canon's thermal management logic relies on the interval timer/interrupt functionality of the RTC. Nearly all SoCs like DIGIC have extensive internal timer functionality, including programmable interval timers and interrupts. Every embedded design I've worked on only uses the RTC to keep time in between power-on sessions; at start-of-day firmware reads the RTC to establish real time and then uses the SoC's timers to maintain time for the duration of the power-on session. The RTC's programmable interval timers are mostly used to trigger wakeup logic on devices that need to periodically power-up to do useful work. Quote Link to comment Share on other sites More sharing options...
visionrouge Posted September 6, 2020 Share Posted September 6, 2020 11 hours ago, horshack said: I doubt Canon's thermal management logic relies on the interval timer/interrupt functionality of the RTC Ye, I also think so. There are other parameters that are rested when removing the Battery cell, there is another chip righ aside this one and I will guess it's a tiny eeprom as usual. If you put some fact together: -Removing the battery cell reset the fake overheat timer, reset the time and date and few shooting parameters, but keep others as custom functions. So a memory is also powered with this battery. This is very common and few RTC chip also have internal memory to do 2 functions in one (RTC+limited amount of parameters) This RX8130 do not have a memory register. So it have to be another chip somewhere to do so. -The amount of chip powered by the 3.3V cell have to be as limited as possible and more likely close to the cell area. This is to keep backup, the power usage should be as tiny as possible. It uses 300 Nano Ampere in sleep mode as reference. -If it was only a countdown with an IRQ, removing the battery during during the recording and putting back should not affect the countdown. The counter should keep running as soon as the "power good" is restored. So again, it points out to another memory that hold the counter flag. I still believe a solution as magic lantern is the best way to go. Either the counter inside the RTC is used for the fake overheat warning, Either it's just a RTC for the time and date. A chip with a memory along the power line coming from the cell battery is more likely to have a register that can be access and changed by a side software. This software is extremely simple and write time to time a 0 flag in the fake overheat register. The fake overheat timer starts during the full power state and write a flag when a normal internal timer is reached. This is more likely than using a specific chip for that. Only because the flag is written at the end of the count that removing the battery during shooting allows to restart. So finding this flag and overwriting it will solve this. I don't see a use of this RTC for overheating purpose as it have very limited alarm feature. (The overheating have 2 steps for example) I really see a register powered by the 3.3V, so a unique chip alone, not part of any large IC, that holds the key. That should be also easier to access as it's a dedicated chip, ore likely from a generic brand more than from Canon, so the way to access it should be in a pdf somehow. Quote Link to comment Share on other sites More sharing options...
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