macnerd Posted December 20, 2014 Share Posted December 20, 2014 So I'm reading reviews about the Panasonic repair center in Texas and they are absolutely the worst when it comes to honoring warranties, customer service and is extremely slow in getting back your lens to you. I have a panasonic lumix 12-35mm that needs to be fixed, I've called a few places but they all seem to stay away from fixing these panasonic lens..Do you guys know any good reputable repair shops that fixes panasonic lens? Quote Link to comment Share on other sites More sharing options...
macnerd Posted December 21, 2014 Author Share Posted December 21, 2014 anyone???? Quote Link to comment Share on other sites More sharing options...
dahlfors Posted December 22, 2014 Share Posted December 22, 2014 It's rare that lens service shops fix the modern still lenses with AF. Even worse when it comes to lenses with stabilisation. Most shops I know where I live (Sweden) only services manual focus lenses, as far as I know there's not a single shop that service complex (AF + stabilisation) lenses from any manufacturer here. Most likely since your lens is a modern zoom lens with AF and image stabilisation, only ones who will do any service on it are the manufacturer's themselves where you live as well.And depending on what needs to be serviced - if it isn't under warranty, it might be just as costly to service it as to buying a new one.Solidly built old mechanical prime lenses made out of metal and glass: those you will find a lot of shops that will touch... Quote Link to comment Share on other sites More sharing options...
macnerd Posted December 22, 2014 Author Share Posted December 22, 2014 I will send it back to panasonic and just await their response, hopefully its not an arm and a leg to fix as those lens upon re-searching are faulty. Quote Link to comment Share on other sites More sharing options...
maxotics Posted December 23, 2014 Share Posted December 23, 2014 Please let us know what happened. My experience with the Texas repair center was not positive. My advice, assume the lens is bricked and if they replace it, let it be totally unexpected. DO NOT give them any indication that it could have been your fault in any way. I'd probably say I took it out of the box and it NEVER worked. Otherwise, they'll probably blame you. Quote Link to comment Share on other sites More sharing options...
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