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What is Lumix thinking?!


newfoundmass
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4 hours ago, John Matthews said:

After reading all of what people are complaining about, I guess Panasonic should just focus on hardware, not firmware. Release it and forget it, right (à la Sony)? Rather, Panasonic has made meaningful efforts in firmware fixes. The S5ii when it was released is not the same camera as the current one. Not many of us are talking about that.

I don't think people are asking to do away with the firmware updates in exchange for more frequent camera releases. 6 years is a long time though in-between camera updates especially without any communication with your userbase about what comes next. I get why early adopters would feel a bit nervous. 

 

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8 minutes ago, newfoundmass said:

I don't think people are asking to do away with the firmware updates in exchange for more frequent camera releases.

Question: Would you rather have significant, software-based firmware updates to add to existing hardware(option 1) or incremental updates to hardware with fewer software features (option 2)? Of course you want both, but if you were given the choice only. Option 2 will definitely cost more as well. You mention 6 years as being too long. What about 4 years? What is too often?

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31 minutes ago, John Matthews said:

Question: Would you rather have significant, software-based firmware updates to add to existing hardware(option 1) or incremental updates to hardware with fewer software features (option 2)? Of course you want both, but if you were given the choice only. Option 2 will definitely cost more as well. You mention 6 years as being too long. What about 4 years? What is too often?

I don't think you have to choose one or the other, but regardless, the issue is that if they DO need to choose one or the other they should communicate that to their userbase. Instead there's silence. 

If your userbase feels abandoned as some S1/S1R/S1H users obviously do, you should probably do something about that, especially if you're the #4 or #5 camera company that can't really afford to lose users. 

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