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Rising R7 mechanical shutter issues?


Ty Harper
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An fyi for anyone on here that owns an R7 or is thinking of picking one up as a B/C/D-cam (as I am). 

I joined an R7 group recently and there seems to be an ongoing issue with this model's mechanical shutter. The reports of MS failures in this one group alone is unlike anything I've seen/heard before. Particularly for a cam that's only been around for 2 years. 

This is of course all anecdotal, but as someone who has exclusively bought  used Canon cams for well over a decade (7D/5D MKII/MKIII/1DC/R5/R5C) and who has been a member of various groups/forums for these cams in that time, I have never seen this frequency of owners reporting mechanical shutter failures. And again, the cam isn't even 3 years old.

Hopefully there will be Youtubers that will do a more in-depth look at this - but at the very least, anyone looking to pick up an R7 should: (i) be prepared to not use its mechanical shutter, (ii) be wary of buying an R7 used and/or w/o an extended warranty that specifically covers the MS.

Also, if I was someone who had done a review/deep dive into this cam - I'd be looking into this potential issue further, and seriously considering updating those reviews/deep dives for the sake of my own brand integrity.

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I wonder does shutter close when shut down contribute to this issue, I know on Sony people have been recommending not to close shutter when shut down to keep their life longer.

I myself mostly use the R7 for video so it's not like I take photos a lot, even if I do take photos it is mostly electronic shutter anyway. 

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32 minutes ago, ntblowz said:

I wonder does shutter close when shut down contribute to this issue, I know on Sony people have been recommending not to close shutter when shut down to keep their life longer.

I myself mostly use the R7 for video so it's not like I take photos a lot, even if I do take photos it is mostly electronic shutter anyway. 

This feels like a quality or quality control issue, tbh. 

For example, I've had my 5D MKIII for about a decade and my 7D for much longer. I bought both used, still use them, and have never had an issue with the mechanical shutter. Again, they were used when I bought them. So seeing these reports of R7s needing their MS replaced after maaaybe 2.5 years or so tops of use (R7 first dropped June 2022), is just wiiiiild. 

I mean I'm like you and totally ok not using MS, but I'm thinking of all the owners who have no idea this is a potential issue and are using their MS like they would any other cam. 

It would also be impossible for Canon to be unaware of this bcuz every owner bringing it up also took it to Canon to get it fixed. 

 

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On 1/3/2025 at 10:08 AM, Ty Harper said:

An fyi for anyone on here that owns an R7 or is thinking of picking one up as a B/C/D-cam (as I am). 

....

 

Cost-cutting had to come somewhere with Canon MILCs.

It's pretty well-known that Canon DSLRs from the 7D upward are practically indistructable (maybe 6D is the exception but I've never heard a 6D failing in the shutter mechanism).

Ths also brings up a good point: 7D, 5D and of course 1D are heavy cameras. That's because the shutter mechanisms on these models are built tougher than most other cameras, and of course the bodies are mainly magnisium alloy. You can read about it here:

https://www.imaging-resource.com/PRODS/canon-7d-mark-ii/canon-7d-mark-iiA.HTM

So maybe there are still good reasons to own a 7D or 7DM2 (I re-bought a 7DM2 just a few months ago. Can't subsitute everything with Canon MILCs. At least not with my R8).

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On 1/10/2025 at 4:36 AM, Ty Harper said:

Nikon has built their cameras outside Japan for quite a while now.

Don't if other manufacturers did the same thing, but Canon saying this outright means they see a bleak outlook for the camera market. They are the last "Japanese-pride" camera manufacturer in my book.

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Honestly everytime I go to this R7 group on Facebook there's someone new reporting their shutter has died. I was really hoping to pick up an R7 but it seems like the prudent move is to either pickup an R50 and deal with only being able to get 10 bit in its HDR mode or buy a used R6 MKII at double the price of a uses R7.

Really surprised this R7 shutter issue hasn't gotten more attention tho. 

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