DBounce Posted January 19, 2016 Share Posted January 19, 2016 Could you have picked a wider lens? Quote Link to comment Share on other sites More sharing options...
Cinegain Posted January 19, 2016 Share Posted January 19, 2016 To be honest, I didn't find it much better than some of the stuff I've seen with something like a simple Pilotfly H1. Quote Link to comment Share on other sites More sharing options...
Marco Tecno Posted January 21, 2016 Share Posted January 21, 2016 Avril, did you see my former question? Thx. Quote Link to comment Share on other sites More sharing options...
Turboguard Posted January 21, 2016 Share Posted January 21, 2016 Nebula4200 and BMPCC Combination Testhttps://www.youtube.com/watch?v=z8UirOTYI04Vomit inducing warp stabilizer in whole clip. uuugghhhh Marco Tecno 1 Quote Link to comment Share on other sites More sharing options...
Kevin German Posted January 25, 2016 Share Posted January 25, 2016 Avril Lovin - I received my nebula 4200 Pro in December. It worked just fine at first but then it began to behave erratically. I noticed magnetic metal shavings increasingly coming from one of the gimbal arms. One of their customer service representatives sent out parameter updates and after I installed them, the unit is completely unresponsive. Now one of the arms locks up and will not move. Customer service was responsive for a short while but now they have ceased communication all together. This unit needs to be replaced immediately. I expect instructions for how to get a working gimbal from your company promptly. Marco Tecno, NX1user and Zach Ashcraft 3 Quote Link to comment Share on other sites More sharing options...
NX1user Posted January 25, 2016 Share Posted January 25, 2016 Avril Lovin - I received my nebula 4200 Pro in December. It worked just fine at first but then it began to behave erratically. I noticed magnetic metal shavings increasingly coming from one of the gimbal arms. One of their customer service representatives sent out parameter updates and after I installed them, the unit is completely unresponsive. Now one of the arms locks up and will not move. Customer service was responsive for a short while but now they have ceased communication all together. This unit needs to be replaced immediately. I expect instructions for how to get a working gimbal from your company promptly.If you haven't already, post this to their Facebook account too. If they're like most companies nowadays, a phone call gets you nothing, email gets you nothing, a Facebook post gets your problem solved. Zach Ashcraft and Marco Tecno 2 Quote Link to comment Share on other sites More sharing options...
NX1user Posted January 27, 2016 Share Posted January 27, 2016 Avril Lovin - I received my nebula 4200 Pro in December. It worked just fine at first but then it began to behave erratically. I noticed magnetic metal shavings increasingly coming from one of the gimbal arms. One of their customer service representatives sent out parameter updates and after I installed them, the unit is completely unresponsive. Now one of the arms locks up and will not move. Customer service was responsive for a short while but now they have ceased communication all together. This unit needs to be replaced immediately. I expect instructions for how to get a working gimbal from your company promptly.Keep us posted on how they respond. Quote Link to comment Share on other sites More sharing options...
Kevin German Posted January 29, 2016 Share Posted January 29, 2016 You could sent mail to our support again. They will help you to slove the problem as soon as possible. Email: support@filmpower.com product-support@filmpower.comI have tried every single email address that your company has provided. I have posted on Facebook many, many times and I have emailed the addresses provided via the Facebook interactions. NOTHING. I am beginning to lose my patience. Ball is in your court. You can either send me a working replacement, refund or I make it my mission to lead a very public smear campaign against FilmPower. I prefer a working replacement. I really do. But you guys are bringing this on yourself. Zach Ashcraft 1 Quote Link to comment Share on other sites More sharing options...
Zach Ashcraft Posted January 29, 2016 Share Posted January 29, 2016 Somehow I see a class action lawsuit or something of the likes in this companies future. Really shady stuff going on with their customer service Quote Link to comment Share on other sites More sharing options...
NX1user Posted January 29, 2016 Share Posted January 29, 2016 I have tried every single email address that your company has provided. I have posted on Facebook many, many times and I have emailed the addresses provided via the Facebook interactions. NOTHING. I am beginning to lose my patience. Ball is in your court. You can either send me a working replacement, refund or I make it my mission to lead a very public smear campaign against FilmPower. I prefer a working replacement. I really do. But you guys are bringing this on yourself.You should do all of that. Just don't call it a smear campaign. You're telling the truth, it's not a smear.https://en.wikipedia.org/wiki/Smear_campaign Zach Ashcraft 1 Quote Link to comment Share on other sites More sharing options...
The Chris Posted January 29, 2016 Share Posted January 29, 2016 Somehow I see a class action lawsuit or something of the likes in this companies future. Really shady stuff going on with their customer service Check out the thread of complaints on the Roxor with its pathetic 10fps 4k "video" on DVXuser, just like this thread, the Filmpower people just ignore complaints and keep posting bad sample videos.I passed on the Nebula because of this and went Beholder DS1. Quote Link to comment Share on other sites More sharing options...
nougat Posted January 30, 2016 Share Posted January 30, 2016 I passed on the Nebula because of this and went Beholder DS1.How do you like the Beholder DS1? Based on the reviews I've read, I think it's the best available now. What camera do you use it with? Quote Link to comment Share on other sites More sharing options...
The Chris Posted February 1, 2016 Share Posted February 1, 2016 How do you like the Beholder DS1? Based on the reviews I've read, I think it's the best available now. What camera do you use it with?So far its been really good, but admittedly all I've done is a lot of walking test shots. Its much easier to balance/setup than the Defy G2 I previously used, much lighter too. The gimbal weighs a little over 2 lbs with batteries, and my camera brings to total weight to just over 4 pounds. Comes with a nice padded case and an extra set of batteries. All of my tinkering has yet to burn through my first set, so battery life is looking pretty good. What sold me on the DS1 was the 32-bit board, higher load capacity than other one handed gimbals and positive user reports. I'm sure we'll see more gimbals at NAB and such, but I don't know what can be done to improve on the DS1 without adding to its size or cost.The biggest con for me is the USB charging. I haven't bothered to look for other charging options for the batteries, but the manual says you'll get faster results with a dedicated charger, so there must be something available. Beholder claims 3-4 hours of shooting per charge, so two sets of batteries will easily carry me through any shoot with plenty of juice to spare - even if I only get a couple hours per set. My Mac Pro gives me a "USB Devices Disabled because its using too much power" message when I plug in the batteries which is odd, so I plug it into my wife's crappy old laptop.I use it with the A7rII and at some point I'll put my A7s on it too. The DS1 combined with the IBIS makes for some crazy smooth walking shots and when doing dolly shots it looks like a slider. You can just turn the handle upside down for low shots or to simulate a jib movement. I'm going to take it on a boat to see how it handles waves at some point.There's a seller on eBay that will take an offer of $650, I bought from them. No regrets so far.Apologies to anyone interested in the Nebula for going OT. Fredrik Lyhne, Phil A and nougat 3 Quote Link to comment Share on other sites More sharing options...
nougat Posted February 2, 2016 Share Posted February 2, 2016 The biggest con for me is the USB charging. I haven't bothered to look for other charging options for the batteries, but the manual says you'll get faster results with a dedicated charger, so there must be something available. Thanks for the response. The DS1 uses standard 18650 Li-ion batteries, so you can get a dedicated charger for $18 on Amazon: http://www.amazon.com/Version-NITECORE-i4-Intellicharge-Charger/dp/B005UAI372/ref=sr_1_2?s=electronics&ie=UTF8&qid=1454371477&sr=1-2&keywords=18650+charger+4+bayThere are some chargers that are much cheaper, but those have pretty bad reviews. Quote Link to comment Share on other sites More sharing options...
Zach Ashcraft Posted February 24, 2016 Share Posted February 24, 2016 52 minutes ago, Avril Lovin said: Video shoot by Bokeh Films using the Blackmagic Pocket with a Nikon 20mm 2.8. Setup looks like this. I think its pretty terrible how you continue to post videos here, all the while your actual customers on your facebook page seem to be completely unable to contact you and ranging from annoyed to furious. Is this what you consider good business practice? Marco Tecno 1 Quote Link to comment Share on other sites More sharing options...
blafarm Posted February 24, 2016 Share Posted February 24, 2016 This company has a long and storied history of extremely bad behavior and customer service. Their overly-aggressive and accusatory posts on DVXuser would be laughable -- if they weren't so pathetic and repugnant. I wouldn't buy one of their products if they were the only game in town. Marco Tecno 1 Quote Link to comment Share on other sites More sharing options...
AaronChicago Posted February 25, 2016 Share Posted February 25, 2016 Business 101: Excellent customer service = faithful consumer and increased business over time. Seems like this company is taking the opposite approach of selling as many products possible before people realize it's a disaster. Remain silent. File for bankruptcy. Quote Link to comment Share on other sites More sharing options...
DBounce Posted February 25, 2016 Share Posted February 25, 2016 Alright, I've about had it with all this nonsense, tell you what, I'm going to sitdown this afternoon fire up my engineering workstation and create a brand new stabilizer that will blow this away. That way we can stop this silly thread once and for all. Expect my product on kickstarter... Mark my words, it will work, it will cost less and it will be easy to use. And everyone will want one. This camera stabilization thing is not really that tough of a nut to crack. TheRenaissanceMan, NX1user, graphicnatured and 1 other 4 Quote Link to comment Share on other sites More sharing options...
Amro Othman Posted March 16, 2016 Share Posted March 16, 2016 Why don't we just ban this fool Zach Ashcraft, Mr.Floppy, Turboguard and 2 others 5 Quote Link to comment Share on other sites More sharing options...
Emanuel Posted April 2, 2016 Share Posted April 2, 2016 Why such amount of hostility against these guys?! Can anyone explain to me?? Seriously. No comments, no opinions once each one may have one... But, facts with evidence, please. Thanks. Quote Link to comment Share on other sites More sharing options...
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